Training that works: a collaborative approach to school food management 

Bremner & Southwark Council 
Overview

Southwark Council commissioned us to design and deliver an innovative school food management training programme for all school business managers (SBMs) across the borough. Using a co-design approach, we worked with 12 SBMs to identify the knowledge and competencies needed to confidently oversee high-quality school food. The training was embedded into an accredited continual professional development (CPD) framework, ensuring long-term sustainability and professional growth. 

Our Approach

We applied a collaborative, user-centred design process to create a training programme that meets both council objectives and the professional development needs of SBMs. The course content was shaped through co-design with 12 SBMs from Southwark, drawing directly on their real-world experiences and needs. We developed a flexible, modular online learning framework to support different learning paces and styles. The training was designed to contribute to both professional growth and improvements in school food, with accredited CPD integrated throughout. Finally, we created a scalable model that can be adopted by other local authorities seeking to strengthen their approach to school food training. 

Key Outcomes

The Southwark SBM School Food Management Training Programme has now been launched and is being rolled out across 70+ schools in the borough. As the first CPD-accredited course of its kind, it equips school business managers with the skills and knowledge to take a leadership role in improving school food. The programme has gained national recognition, with other local authorities expressing interest in adopting a similar approach. By embedding training within a professional development framework, the initiative promotes a long-term, whole-school commitment to providing nutritious meals. 

Testimonials

Our Services

This project showcases our expertise in service design, training development, and multi-stakeholder collaboration. Our innovative, co-designed approach ensures sustainable, scalable impact in school food management. If your organisation is looking to develop CPD-accredited training or improve school food systems, we can help. 

Interested in learning more about how we can support your work in school food training, service design, and policy implementation? Get in touch today. 

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